a valued customer

It’s a source of real irritation to me that, no matter how much you spend in an Australian shop, no matter how high-end, the likely greeting by the shop assistant at the till will be “Just these today?”. Once I was shopping for a whole new work wardrobe, assisted by a personal shopper. Even with the personal shopper’s discount my bill in one shop was a comfortable four-figure number. “Just those today?”, I was asked as I approached the counter. I almost asked whether she would prefer I shop a little harder just to gain her acknowledgement as a bona fide customer.

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tokyo to osaka

The Japan Rail officer on the opposite platform performs a brief balletic ritual as the Shinkansen pulls away exactly on time. In precise and well-practised gestures, he ostentatiously points at his shining silver watch and then at the departing train with a white-gloved hand, signifying its timely departure. Apparently, all of the officers’ watches are synchronised. He gestures to the officers in front of and behind him along the platform. He points at his watch again with his index finger, reciting something aloud – I can’t tell what of course – but I imagine he is announcing proudly that another JR Shinkansen, that technological wonder of Japan, has departed bang on time.

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